Performance Management pada YPAC Jakarta

Eriesko Wisudhana - Program Studi Magister Manajemen Sekolah Tinggi Manajemen PPM , & Program Studi Magister Manajemen Sekolah Tinggi Manajemen PPM Jl. Menteng Raya No.9, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Jakarta, Indonesia , &
Dwi Idawati - Sekolah Tinggi Manajemen PPM Jl. Menteng Raya No.9, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Jakarta, Indonesia

Abstract


The purpose of this study is to develop a performance management design at Yayasan Pembinaan Anak Cacat Jakarta. The performance management design is utilised as a strategic step in managing the performance of the employees at YPAC Jakarta. The study is categorized as qualitative and quantitative descriptive method. Using the theoretical approach to business strategy and Human Resources Management (HRM) strategy from Miles and Snow (1984). Moreover, the performance management theory proposed by Armstrong (1994) and Aguinis (2013) is observed as well. To measure the performance, Mixed model Theory by Spencer and Spencer’s (1993) is put into account. The data collection method used is using interviews with the sources; Management Board, Managing Director and General Manager. Another method of data collection is to use a survey using a questionnaire which distributed to 72 respondents to obtain employee’s perception in regard to the implementation of performance management at YPAC Jakarta. The list of questions in the questionnaire is adopted and necessarily modified from the previous study which was developed by Weiss and Hartle (1997). The result of this study shows that the performance management that must be improved is at the stage of the performance appraisal as well as of the performance review, which each has below- average values of 3,12 out of 3,2. However, the results of the planning and execution stages of performance actually shows that there are several aspects that are still lacking. Based on the identified problems in the performance management implementation, therefore the improvement plan is drafted.

Keywords


Performance Management; Business Strategy; HRM Strategy; Mixed Model

References


Aguinis, H. (2013). Performance Management 3rd edition. United States: Pearson Education, Inc.

Armstrong, M. (2006). Performance Management: Key Strategies and Practical Guidelines. United States of America: Kogan Page Limited.

------------------ (1994). Performance Management. United States of America: Kogan Page Limited.

David, F. R. (2013). Strategic Management. United States of America: Pearson International Edition.

Ekonomi, G. (2019, October 18). Yayasan: Pengertian, Tujuan, Ciri, Syarat dan Contoh Terlengkap. Retrieved April 1, 2020, from sarjana ekonomi: https://sarjanaekonomi.co.id/yayasan/#Pengertian_Yayasan_Menurut_Para_Ahli

Hague, P. (1995). Merancang Kuesioner. Jakarta: Pustaka Binaman Pressindo. Hariandja, M. T. (2002). Sumber Daya Manusia. Jakarta: Grasindo.

Hofer, C. W. dan Schendel, D. (1978). Strategy Formulation : Analytical Concepts. Minnesota: West Publishing Co.

Kaplan, R. S. dan Norton, D. P. (1996). The Balanced Scorecard : Translating into Action. United States of America: President and Fellows of Havard College.

Kolbe, R. H. dan Burnett, M. S. (1991). Content-analysis research: An examination of applications with directives for improving research reliability and objectivity. Journal of Consumer Research, 243-250.

Miles, R. E. dan Snow, C. C. (1984). Organizational Strategy, Structure and Process. United States of America: McGraw-Hill.

Millmore, M. (2007). Strategic Human Resources Management: Contemporary Issues. Inggris: Pearson Education.

Palan, R. (2003). Competency Management - A Practitioner's Guide. Kuala Lumpur: R. Palaniapan.

Sekaran, U. dan Bougie, R. (2013). Research Methods for Business: a Skill Building Approach. John Wiley.

Snell, S. dan Bohlander, G. W. (2010). Principles of Human Resource Management. South Western - Cengage Learning.

Spencer, L. M. dan Spencer, S. M. (1993). Competence at Work. New York: John Wiley.

Sumantri, A. (2011). Metode Penelitian. Jakarta: Fajar Interpratama Offset.

Weiss, T. B., & Hartle, F. (1997). Reengineering Performance Management. New York: St. Lucie Press.

Willy, D. T. (2019, February 14). Cerebral Palsy. Retrieved April 1, 2020, from Alodokter.com: https://www.alodokter.com/lumpuh-otak.




DOI: https://doi.org/10.34149/jmbr.v18i2.291

Citation Format:


Indexing

 

JMBR Editorial Office: PPM School of Management, Jl. Menteng Raya 9-19 Jakarta 10340 Phone: 021-2300313 ext 2354

View My Stats

License

JMBR is using CC BY License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.