How to cite (APA):
Y. Rahma, & I. Mariam
"Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi," Journal of Management and Business Review, vol. 18, no. 3, , pp. 572-581, Jul. 2021.
https://doi.org/10.34149/jmbr.v18i3.223
How to cite (APA):
Rahma, Y., & Mariam, I.
(2021).
Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi.
Journal of Management and Business Review, 18(3), 572-581.
https://doi.org/10.34149/jmbr.v18i3.223
How to cite (Chicago):
Rahma, Yudhia, AND Mariam, Iis.
"Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi" Journal of Management and Business Review [Online], Volume 18 Number 3 (31 July 2021)
https://doi.org/10.34149/jmbr.v18i3.223
How to cite (Vancouver):
Rahma Y, & Mariam I .
Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi.
Journal of Management and Business Review [Online]. 2021 Jul;
18(3):572-581.
https://doi.org/10.34149/jmbr.v18i3.223
How to cite (Harvard):
Rahma, Y., & Mariam, I.
,2021.
Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi.
Journal of Management and Business Review, [Online] 18(3), pp. 572-581.
https://doi.org/10.34149/jmbr.v18i3.223
How to cite (MLA8):
Rahma, Yudhia, & Iis Mariam.
"Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi." Journal of Management and Business Review [Online], 18.3 (2021): 572-581. Web. 5 Dec. 2024
, https://doi.org/10.34149/jmbr.v18i3.223
BibTex Citation Data :
@article{jmbr223, author = {Yudhia Rahma and Iis Mariam}, title = {Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi}, journal = {Journal of Management and Business Review}, volume = {18}, number = {3}, year = {2021}, keywords = {Commuter Line Ticketing Machine (C-VIM); Effectiveness; Service}, abstract = {PT KCI innovated the newest service, namely the Commuter Line Ticket Vending Machine (C-VIM). This innovation is intended to answer customer complaints about the time spent queuing for tickets at the counter. C-VIM is a machine of PT KCI service innovation with the aim of parsing the queues that occur at conventional counters. This study aims to determine and analyze how the effectiveness of C-VIM services in handling ticket purchase queues. The research was conducted at Bekasi station as the station with the highest number of passengers in 2019. The study used a quantitative approach by distributing questionnaires to 100 respondents who were C-VIM users. The data analysis technique used in this study is divided into three stages, namely: instrument test, classical assumption test, and hypothesis testing. The instrument test is intended to analyze the validity and reliability tests. The classical assumption test consists of a normality test and a linearity test. Hypothesis testing consists of simple linear regression analysis, simple correlation analysis, coefficient of determination, and significant T test. The results of the data analysis obtained show a significant and positive effect, so it can be said that there is an effect of the effectiveness of C-VIM services in handling ticket purchase queues. at Bekasi Station, therefore, C-VIM is effective to continue to be used in the efforts to improve PT KCI services with the hope that some improvements will occur in the future}, issn = {2503-0736}, pages = {572--581}, doi = {10.34149/jmbr.v18i3.223}, url = {https://jmbr.ppm-school.ac.id/index.php/jmbr/article/view/223} }
Refworks Citation Data :
@article{{jmbr}{223}, author = {Rahma, Y., Mariam, I.}, title = {Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi}, journal = {Journal of Management and Business Review}, volume = {18}, number = {3}, year = {2021}, doi = {10.34149/jmbr.v18i3.223}, url = {} }
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