How to cite (APA): Y. Rahma, & I. Mariam "Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi," Journal of Management and Business Review, vol. 18, no. 3, , pp. 572-581, Jul. 2021. https://doi.org/10.34149/jmbr.v18i3.223

How to cite (APA): Rahma, Y., & Mariam, I. (2021). Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi. Journal of Management and Business Review, 18(3), 572-581. https://doi.org/10.34149/jmbr.v18i3.223

How to cite (Chicago): Rahma, Yudhia, AND Mariam, Iis. "Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi" Journal of Management and Business Review [Online], Volume 18 Number 3 (31 July 2021) https://doi.org/10.34149/jmbr.v18i3.223

How to cite (Vancouver): Rahma Y, & Mariam I . Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi. Journal of Management and Business Review [Online]. 2021 Jul; 18(3):572-581. https://doi.org/10.34149/jmbr.v18i3.223

How to cite (Harvard): Rahma, Y., & Mariam, I. ,2021. Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi. Journal of Management and Business Review, [Online] 18(3), pp. 572-581. https://doi.org/10.34149/jmbr.v18i3.223

How to cite (MLA8): Rahma, Yudhia, & Iis Mariam. "Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi." Journal of Management and Business Review [Online], 18.3 (2021): 572-581. Web. 23 Dec. 2024 , https://doi.org/10.34149/jmbr.v18i3.223

BibTex Citation Data :

@article{jmbr223,
    	author = {Yudhia Rahma and Iis Mariam},
    	title = {Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi},
    	journal = {Journal of Management and Business Review},
    	volume = {18},
    	number = {3},
    	year = {2021},
    	keywords = {Commuter Line Ticketing Machine (C-VIM); Effectiveness; Service},
    	abstract = {PT KCI innovated the newest service, namely the Commuter Line Ticket Vending Machine (C-VIM). This innovation is intended to answer customer complaints about the time spent queuing for tickets at the counter. C-VIM is a machine of PT KCI service innovation with the aim of parsing the queues that occur at conventional counters. This study aims to determine and analyze how the effectiveness of C-VIM services in handling ticket purchase queues. The research was conducted at Bekasi station as the station with the highest number of passengers in 2019. The study used a quantitative approach by distributing questionnaires to 100 respondents who were C-VIM users. The data analysis technique used in this study is divided into three stages, namely: instrument test, classical assumption test, and hypothesis testing. The instrument test is intended to analyze the validity and reliability tests. The classical assumption test consists of a normality test and a linearity test. Hypothesis testing consists of simple linear regression analysis, simple correlation analysis, coefficient of determination, and significant T test. The results of the data analysis obtained show a significant and positive effect, so it can be said that there is an effect of the effectiveness of C-VIM services in handling ticket purchase queues. at Bekasi Station, therefore, C-VIM is effective to continue to be used in the efforts to improve PT KCI services with the hope that some improvements will occur in the future},
        	issn = {2503-0736},    	pages = {572--581},    	doi = {10.34149/jmbr.v18i3.223},
        	url = {https://jmbr.ppm-school.ac.id/index.php/jmbr/article/view/223}
    }
    

Refworks Citation Data :

@article{{jmbr}{223}, author = {Rahma, Y., Mariam, I.}, title = {Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi}, journal = {Journal of Management and Business Review}, volume = {18}, number = {3}, year = {2021}, doi = {10.34149/jmbr.v18i3.223}, url = {} }