Pengaruh Store Layout, Interior Display dan Human terhadap Shopping Orientation

Ainil Mardiah - ANDALAS UNIVERSITY , & Program Magister Manajemen, Fakultas Ekonomi. Universitas Andalas , &
Susi Evanita - Fakultas Ekonomi. Universitas Negeri Padang
Whyosi Septrizola - Fakultas Ekonomi. Universitas Negeri Padang

Abstract


Shopping orientation is defined as a form of interest attached to the individual and then provides motivation in making a purchase of a product. Shopping orientation has an attachment to social relationships because it involves how consumers reflect consumer conditions in the shopping environment. The purpose of this study was to determine the effect of store layout, interior appearance, and people on shopping orientation at Matahari Basko Grand Mall Padang. In general, the results of this study indicate that: store layout has a significant effect on shopping orientation at Matahari Basko Grand Mall, interior appearance has a significant effect on Shopping Orientation at Matahari Basko Grand Mall. Meanwhile, humans have no significant effect on Matahari Basko Grand Mall Shopping Orientation

Keywords


Store Atmosphere; Store Layout; Interior Display; Human; Shopping Orientation

References


Andreani, F., Kristanti, M., & Yapola, A. (2013). Pengaruh Store Layout, Interior Display, Human Variable Terhadap Customer Shopping Orientation Di Restoran Dewandaru Surabaya. Jurnal Manajemen Dan Kewirausahaan. https://doi.org/10.9744/jmk.15.1.65-74

Baker, J., & Wakefield, K. L. (2012). How consumer shopping orientation influences perceived crowding, excitement, and stress at the mall. Journal of the Academy of Marketing Science. https://doi.org/10.1007/s11747-011-0284-z

Berman, B. R., & Evans, J. R. (2014). Retail Management: A Strategic Approach (13th Edition). In Pearson. https://doi.org/10.1520/GTJ103256

Gunawan, Dodi; Mohamad, D. A. S. (2016). Pengaruh store layout, interior display serta human terhadap customer shopping orientation di Conato Cafe Roxy Square Jember. Artikel Ilmiah Mahasiswa 2016.

Kurniawan, Denny; dan Yohanes, S. K. (2013). Pengaruh Promosi dan Store Atmosphere Terhadap Impulse Buying dengan Shopping Emotion sebagai Variabel Intervening Studi Kasus di Matahari Department Store Cabang Supermall Surabaya. Jurnal Manajemen Pemasaran PETRA, 1(2), 1–8.

Levy, Michael; Weitz, B. A. (2012). Retailing Management. McGraw-Hill.

Ly, L. (2011). A Multi-method Exploration On Coffee Shop Atmospherics. Corcordia University.

Sekaran, Uma; & Bougie, R. (2016). Research Methods for Business A Skill-Building Approach. https://doi.org/10.1017/CBO9781107415324.004

Solomon, Michael, R. (2011). Consumer Behaviour: buying having and being. Pearson Prentice Hall.

Sugiyono. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.

Thamizhvanan, A. M. . X. (2013). Determinants of Customers’ Online Purchase Intention: An Empirical Study in India. Journal of Indian Bussiness Research, Vol. 5(No. 1), 17–32.

Yuwono, R. E. (2017). Pengaruh Store Layout, Interior Display dan Human Variables terhadap Customer Shopping Orientation pada Warkop Warung Masa Gitu di Bekasi Utara. Pemasaran Dan Kewirausahaan, 1(3), 1–9.




DOI: https://doi.org/10.34149/jmbr.v18i3.226

Citation Format:


Indexing

 

JMBR Editorial Office: PPM School of Management, Jl. Menteng Raya 9-19 Jakarta 10340 Phone: 021-2300313 ext 2354

View My Stats

License

JMBR is using CC BY License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.