Knowledge Sharing pada Sektor Publik: Analisis Systematic Literature Review dengan Vos Viewer

Muhammad Muchtar; Rofi Rofaida; Disman Disman

doi:10.34149/jmbr.v22i1.628

Knowledge Sharing pada Sektor Publik: Analisis Systematic Literature Review dengan Vos Viewer

Muhammad Muchtar - Universitas Jenderal Achmad Yani , & Universitas Pendidikan Indonesia , &
Rofi Rofaida - Universitas Pendidikan Indonesia
Disman Disman - Universitas Pendidikan Indonesia

Abstract

The public sector, as the front guard of public services, has a huge responsibility in ensuring efficiency, effectiveness and innovation in the delivery of public services. One of the keys to achieving this goal is through the practice of Knowledge Sharing, or sharing knowledge, at all levels of the organization. This research aims to delve into the practices of Knowledge Sharing in the public sector as an effort to enhance efficiency and effectiveness in the delivery of public services. However, the limited research investigating Knowledge Sharing practices in the public sector poses a challenge that needs further exploration. The methodology employed in this research involves utilizing data from 165 articles indexed by Google Scholar and Scopus, using the Publish or Perish application. Bibliometric analysis includes visual mapping using Vos Viewer to identify research trends, frequently occurring keywords, and the density of research on various topics. Network visualization illustrates clusters of terms that are the focus of research, such as performance, information exchange, knowledge creation, and motivation. By combining data from network visualization, overlay visualization, and density visualization, this research provides a comprehensive overview of the development of Knowledge Sharing research in the public sector. It identifies that topics such as codification and incentives are still underexplored, presenting opportunities for further research in the future.

Keywords

Bibliometrics, knowledge sharing, public sector, vos viewer

Full Text:

Article V22i1_628 (Bahasa Indonesia)

References

Abbasi, S. G., Shabbir, M. S., Abbas, M., & ... (2021). HPWS and knowledge sharing behavior: The role of psychological empowerment and organizational identification in Public Sector Banks. Journal of Public Affairs an International Journal, Special Issue 21(3), August 2021 e2512. https://doi.org/10.1002/pa.2512

Amayah, A. (2013). Determinants of knowledge sharing in a public sector organization. Journal of Knowledge Management, 17(3), 454–471. https://doi.org/10.1108/JKM-11-2012-0369

Clausen, T. H. (2020). Intensity of innovation in public sector organizations: The role of push and pull factors. Public Administration, 98(1).

Chen, C. A. (2015). Knowledge sharing motivation in the public sector: The role of public service motivation. International Review of Administrative Sciences, 81(4), 812–832. https://doi.org/10.1177/0020852314558032

Dawes, S. S., Gharawi, M. A., & Burke, G. B. (2012). Transnational public sector knowledge networks: Knowledge and information sharing in a multi-dimensional context. Government Information Quarterly. https://www.sciencedirect.com/science/article/pii/S0740624X11000682

Frinaldi, M. H. (2023). The role of knowledge sharing and innovation in improving public sector performance: A literature review. Publica: Jurnal Pemikiran Administrasi Negara Vol 15 No. 1 | Maret 2023: 161-173, 161.

Indriani, M. N. (2020). Conceptual framework of knowledge sharing and project team performance relationship in design and build project. IOP Conference Series: Earth and Environmental Science, 419(1), Volume 419, The 3rd International Conference on Civil and Environmental Engineering (ICCEE 2019) 29–30 August 2019, Bali, Indonesia10.1088/1755-1315/419/1/012012

Gorry, G. A. (2008). Sharing knowledge in the public sector: Two case studies. Knowledge Management Research &Practice, 6(2), 105–111. https://doi.org/10.1057/palgrave.kmrp.8500172

Henttonen, K., Kianto, A., & Ritala, P. (2016). Knowledge sharing and individual work performance: an empirical study of a public sector organisation. Journal of Knowledge Management, 20(4), pp. 749-768. https://doi.org/10.1108/JKM-10-2015-0414

Islam, T. A. (2020). Abusive supervision and knowledge sharing: Moderating role of islamic work ethic and learning goal orientation. Management Decision, 59(2), 205– 222.

Mohd, B. E., & Yusof, M. (2009). The relationship between knowledge sharing, employee performance and service delivery in public sector organization: A theoretical framework. In Public Sector ICT Management Review, 3(1), 37-45

Muqadas, F., Rehman, M., Aslam, U., & Rahman, U.U (2017). Exploring the challenges, trends and issues for knowledge sharing: a study on employees in public sector universities. VINE Journal of Information and Knowledge Management Systems, 47(1), 2017 pp. 2-15. https://doi.org/10.1108/VJIKMS-06-2016-0036

Pardo, T. A. (2006). Knowledge sharing in cross-boundary information system development in the public sector. Information Technology and Management, 7(4), 293–313. https://doi.org/10.1007/s10799-006-0278-6

Sandhu, M. S. (2011). Knowledge sharing among public sector employees: Evidence From Malaysia. International Journal of Public Sector Management, 24(3), 206–226. https://doi.org/10.1108/09513551111121347

Sokha Vong, H. Z. (2019). Knowledge sharing in the public sector: Empirical evidence from Cambodia. Sage Journal, 42(3), Page 225. https://doi.org/10.1177/0266666914553604

Tangaraja, G. (2015). Fostering knowledge sharing behavior among public sector managers: A proposed model for the Malaysian public service. Journal of Knowledge Management, 19(1), 121–140. https://doi.org/10.1108/JKM-11-2014-0449

Taylor, A., & Wright, G. (2004). Can the public sector implement knowledge sharing as effectively as the private sector. In Annual Meeting of AOM, New Orleans, LA.

Taylor, W. A., & Wright, G. H. (2004). Organizational readiness for successful knowledge sharing: Challenges for public sector managers. Information Resources Management Journal (IRMJ), 17(2), pp. 16. https://doi.org/10.4018/irmj.2004040102

Willem, A. (2007). Knowledge sharing in public sector organizations: The effect of organizational characteristics on interdepartmental knowledge sharing. Journal of Public Administration Research and Theory, 17(4), 581–606. https://doi.org/10.1093/jopart/mul021

Yao, L. J., Kam, T. H. Y., & Chan, S. H. (2007). Knowledge sharing in asian public administration sector: The case of Hong Kong. Journal of Enterprise Information Management, 20(1), pp. 51-69. https://doi.org/10.1108/17410390710717138

DOI: https://doi.org/10.34149/jmbr.v22i1.628

BibTex Citation Data :

@article{jmbr628,
    	author = {Muhammad Muchtar and Rofi Rofaida and Disman Disman},
    	title = {Knowledge Sharing pada Sektor Publik: Analisis Systematic Literature Review dengan Vos Viewer},
    	journal = {Journal of Management and Business Review},
    	volume = {22},
    	number = {1},
    	year = {2025},
    	keywords = {Bibliometrics, knowledge sharing, public sector, vos viewer},
    	abstract = {The public sector, as the front guard of public services, has a huge responsibility in ensuring efficiency, effectiveness and innovation in the delivery of public services. One of the keys to achieving this goal is through the practice of Knowledge Sharing, or sharing knowledge, at all levels of the organization. This research aims to delve into the practices of Knowledge Sharing in the public sector as an effort to enhance efficiency and effectiveness in the delivery of public services. However, the limited research investigating Knowledge Sharing practices in the public sector poses a challenge that needs further exploration. The methodology employed in this research involves utilizing data from 165 articles indexed by Google Scholar and Scopus, using the Publish or Perish application. Bibliometric analysis includes visual mapping using Vos Viewer to identify research trends, frequently occurring keywords, and the density of research on various topics. Network visualization illustrates clusters of terms that are the focus of research, such as performance, information exchange, knowledge creation, and motivation. By combining data from network visualization, overlay visualization, and density visualization, this research provides a comprehensive overview of the development of Knowledge Sharing research in the public sector. It identifies that topics such as codification and incentives are still underexplored, presenting opportunities for further research in the future.},
        	issn = {2503-0736},    	pages = {45--57},    	doi = {10.34149/jmbr.v22i1.628},
        	url = {https://jmbr.ppm-school.ac.id/index.php/jmbr/article/view/628}
    }