Pengaruh Kepuasan Kerja terhadap Komitmen Organisasional Karyawan pada Organisasi Kantor Hukum

Priskilla Nahita, Eva Hotnaidah Saragih

Abstract


From the literature studies, research has not been found that examines the effect of job satisfaction on employee commitment in organizations engaged in law firms, especially in the context of Jakarta, Indonesia. Generally, research is carried out in business organizations or government organizations. Meanwhile, managing a law office is different from managing a business or government organization. It is necessary to know how best an organization in the legal field should manage and treat its employees, so that they have high satisfaction and commitment to achieving organizational goals. Whether the approach to human resource management should be the same or different from that applied to other types of organizations. Thus this study aims to: (1) quantitatively examine the effect of job satisfaction on employee commitment in organizations engaged in the Law Office, (2) Identify the level of job satisfaction and employee commitment to the Law Office organization which is the object of study and the factors dominant forms of job satisfaction and high commitment from employees, and (3) Establishing theoretical and managerial implications based on the findings obtained in the first and second research objectives. The research was conducted using quantitative research methods through simple regression analysis. The data collection technique was carried out by distributing questionnaires to 153 (one hundred and fiftythree) respondents from a law office located in Jakarta, Indonesia. The results showed that job satisfaction had a significant positive effect on employee organizational commitment. This study also found three dimensions of job satisfaction that received high ratings so that the overall job satisfaction rate was categorized as very good. The four dimensions are sequentially: appreciation from the company, colleagues and the nature of the job.

Keywords


Job Satisfaction; Organizational Commitment; Law office; Appreciation from the Company; Colleagues; Nature of the Job

References


Akbar, F. H., Hamid, D. dan Djudi, M. (2016). Pengaruh Kepuasan Kerja Terhadap Komitmen Organisasional Dan Kinerja Karyawan (Studi pada Karyawan Tetap PG Kebon Agung Malang). Jurnal Administrasi Bisnis: Vol. 38 No. 2.

Allen, N. J. dan Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance, and Normative Commitment to the Organization. Journal of Occupational Psychology, 63, 1-18.

Babakus, E., Cravens, D. W., Johnston, M. dan Moncrief, W. C. (1996). Examining the Role of Organizational Variable in The Salesperson Job Satisfaction Model. Journal of Personal Selling & Sales Management Vol 16 issue 3.

Bashir, B. dan Gani, A. (2019). Testing the effects of job satisfaction on organizational commitment. Journal of Management Development. Emerald Publishing Limited 0262-1711. DOI 10.1108/JMD-07-2018-0210.

Dalkrani, M., dan Dimitriadis, E. (2018). The Effect of Job Satisfaction on Employee Commitment. International Journal of Business and Economic Sciences Applied Research, Volume 11, Issue 3.

Davis, K. dan Newstrom, J. W. (2002). Organizational Behavior: Human Behavior at Work 11th ed. McGraw-Hill.

Eliyana, A., Ma’arif, S. dan Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management & Business Economics Volume 25, Issue 3, September–December 2019, Pages 144-150. https://doi.org/10.1016/j.iedeen.2019.05.001.

Hague, P. (1993). Questionnaire Design (Market Research). Kogan page.

Hammer, T. H. dan Avgar, A. (2005). The impact of union on job satisfaction, organizational commitment and turnover. Journal of Labour Research, Vol. 26, No. 2, pp. 241-266.

Hellriegel, D. dan Slocum, J. W. Jr. (2011). Organizational Behavior, Thirteenth. Cengage Learning.

Imam, A., Raza, A., dan Ahmed, M. (2014). Impact of Job Satisfaction on Organizational Commitment in Banking Sector Employees of Pakistan. Sci.Int (Lahore),26(1),419-423.

Judge, T. A., Thoresen, C. J., Bono, J. E. dan Patton, G. K. (2001). The job satisfaction - job performance relationship: A qualitative and quantitative review. Psychological Bulletin, Vol. 127, No. 3, pp. 376-407.

Luthans, F. (2006). Perilaku Organisasi Ed 10. Penerbit Andi Jogjakarta.

Mathews, B. P. dan Shepherd, J. L. (2002). Dimensionality of Cook and Walls (1980) British organizational commitment scale revisited. Journal of Occupational and Organizational Psychology. 75 (3):369-375.

Mitchell, T. R. (1982). ‘Motivation: New Directions for Theory, Research, and Practice’, The Academy of Management Review, vol. 7, no. 1, pp. 80-88.

Mowday, R. T., Porter, L. W. dan Steers, R. M. (1982). Employee-Organizational Linkages: The Psychology of Commitment, Absenteeism and Turnover. New York: Academic Press.

Pangestu, A. A. (2014). “Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Kinerja Pegawai (Studi pada BNI KCU Semarang)”. Semarang: Universitas Diponegoro.

Robbins, P. S., dan Judge, A. T. (2012). Organizational behavior (15th ed.). New Jersey: Pearson education, Inc.

Shah, F. T., Idrees, F., Imam, A., Khan, T. A., dan Mariyam, A. (2014). Impact of Job Satisfaction on Organizational Commitment in IT Sector Employees of Pakistan. ISSN: 2090-4274 Journal of Applied Environmental and Biological Sciences, 4(8)190-197, 2014. TextRoad Publication.

Spector. (1997). Job Satisfaction: Application, assessment, causes and consequences, Thousand Oaks, CA, Sage Publications, Inc.

Stup, R. E. (2006). Special Research Report: Human Resource Management and Dairy Employee Organizational Commitment. The Pennsylvania State University.




DOI: https://doi.org/10.34149/jmbr.v18i2.296

JMBR Editorial Office: PPM School of Management, Jl. Menteng Raya 9-19 Jakarta 10340 Phone: 021-2300313 ext 2354

View My Stats

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.